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All the Tools You Need for Complete Agency Management

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What Can I Do With My Free Trial?

Here are just a few things you can do with Emergency Reporting Software


Electronically conduct apparatus inspections and track the status, location, and service life of all of your agency’s apparatus, as well as SCBA and bunker gear, hoses, defib machines, and more.


Make data driven decisions with nearly 700 pre-configured system reports along with a dynamic Response Analytics tool, an industry-only Safety Analytics pump panel and powerful dashboards.


Issue permits, enter pre-incident planning data, upload occupancy-related files and create an audit trail of all actions taken on a building, from the initial plan intake to the issuance of a certificate of occupancy.


We preload your account with dropdown lists of all necessary NFIRS & NEMSIS codes and descriptions, so you can select and quickly fill fields throughout the system. Create reports with 100% NFIRS & NEMSIS compliance and automatically submit those records to your local, state, and federal data collection agencies.


Improve your ISO score, and comply with OVAP, NFPA 1500, NFPA 1300 along with other well-known accreditations. We’ve got your standards covered!


Create and store all records, documents and other information related to all personnel training. Schedule and manage community risk reduction and other public education events. Configure your personal daybook to display scheduled and overdue actions, classes, certifications, and events that match your job responsibilities.

20 User-Friendly Modules for Station Records Management & Reporting

Crucial Data When and Where You Need It Most

  • “We switched from our old software program to the Emergency Reporting system 5 years ago, and it has been a great asset to our agency. ER is so easy to use and very powerful; inspections can easily be completed in the field or before departure. Anything we can do to make things safer and more efficient for our responders will enhance the safety of the community as a whole.”

    Rick L. Young, Fire Prevention Officer/Investigator Castle Rock Fire and Rescue Department (CO)
  • “We used FIREHOUSE Software for over ten years, and now our time to complete basic incident reporting is substantially less than before. We are also capturing data at a more useful level. We are very pleased with the ease of use of ER.”

    Bill Gaughan, Asst. Fire Chief
    Bill Gaughan, Asst. Fire Chief Peters Township Fire Department (PA)
  • “We switched from FIREHOUSE to Emergency Reporting in 2012. ER is by far the easiest and most flexible fire RMS on the market. It’s simple and easy to use, with no-nonsense reports and analytics. We no longer waste time with data entry, server issues, or getting data out! It is all seamless with ER.”

    Brian P. Kazmierzak, Chief of Training/Battalion 5C
    Brian P. Kazmierzak, Chief of Training/Battalion 5C Penn Twp. Fire Department (IN)

What Else Do I Need to Know?

What do I get with my free trial?  

Your free trial will give you full access to all ER modules (except the Administration module, but we can show you how that module functions).

Do you ask for my credit card information to get a free trial?  

No, you won’t need to give us any payment information until you’re ready to buy.

Is it hard to migrate my data to a new platform?  

Not at all! We have myriad import templates to assist in migrating data from your old RMS to ER and we have implementation and onboarding specialists that guide you through the transition process to ensure you hit the ground running and are set up for success.

How long will my free trial last?  

Free trials are typically for 90 days, however, we will gladly extend the time period if you require more time. 

Can I try more than one product out in my free trial?  

Yes, talk to your sales rep. (They will contact you within 48 hours after you submit this form) 

What kind of customer support is available if I purchase Emergency Reporting Software?  

Live customer support is available from 0630-1700 each weekday. Critical support tickets are monitored 24/7. All of our Support is U.S.-based in Bellingham, Washington.  

To contact Supportcall (360) 715-2489, email [email protected], or submit a support ticket through our in-system Support page. 

In addition to our live customer support, we offer a variety of online and on-site training options that are fully customizable to meet your department’s needs, including:  

  • Free Webinars – We offer live and on-demand webinars featuring a variety of special guests and topics. Virtual Thursday is a monthly webinar hosted by Emergency Reporting on the first Thursday of each monthwith the goal of helping customers expand their knowledge and skills. The best part? It’s absolutely free. 
  • On-site Training – Tailored workshops are a great option for any department wanting to get more out of the system. 
  • Online Training – Online training is an affordable and convenient way to get additional training on the Emergency Reporting system. Online training sessions are flexible; they can run for a few hours on a single day, or over several days depending on your department’s needs. 
  • Regional Training Academy (RTA) – An RTA is a 3-day, interactive experience created for you and your staff to become Emergency Reporting experts. Our regional trainers will work with you to customize a training program that covers the parts of the system you want to learn more about. 

All Emergency Reporting trainers are active or recently retired public safety professionals with over 200 years of combined Fire & EMS experience. Before they were Emergency Reporting Trainers, they were Emergency Reporting customers. Our trainers fully understand your needs because, like you, they have spent years answering the call for help.

Who Can I Talk to If I Have Questions?

Ready When You Are—Let’s Get You Started With a Free Trial

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