The world is a very different place since we last connected. We know you’re busy taking care of your personnel and communities as we unite as a nation to beat this bug. The leadership here at ER is taking good care of us too…nearly everyone is working remotely and practicing social distancing. But that doesn’t mean work has stopped…far from it. In fact, we have much to report this month, so let’s jump right in.
Thanks to COVID-19, many agencies are improving the way they document incidents. ER has put together a blog article with suggestions on how to put good data in so you can get reliable and actionable intelligence out.
Special thanks to Fire Chief Craig Carruth of Mustang Fire (OK) for sharing this custom question he expects his crews to answer when “Respiratory PPE is Advised” for incidents:
Here’s how to set up Custom Questions from our Knowledge Base.
And here are the reports that can be pulled from Custom Questions:
We also realize that federal and state funding available following declarations of emergency may require completion of FEMA form ICS 214. Here are some ways to extract data from ER to make filling out that form easier:
For Sections 1-6 of ICS 214:
- Report 1323 – Responding Personnel per Apparatus per Incident for Date Range
I really like this one since it groups by incident.
- Report 1519 – Responding Personnel with Apparatus Times per Apparatus per Incident
Similar to 1323, but with times. Ultimately, I would pull the CSV of each of these to see which one(s) will be easiest for you to work with.
For Section 7 of ICS 214:
- Report 1665 – Daily Log Items for Activity Code by Apparatus for Apparatus for Date Range
This one is terrific because it has a multi-picker for apparatus (which is perfect when needed on a per incident basis for ICS 214)
There are more details on NFIRS and NEMSIS documentation related to COVID-19 in this Community Forum thread.
BI Basic Update
Did you hear? Our business intelligence feature, BI Basic, now has two new dynamic reports: Occupancy and Training. These reports join Incidents and EMS Statistics. This powerful tool just keeps getting better. (Available only for Commercial customers…coming soon to Ultra Secure).
Check out this educational webinar that introduces the concept of business intelligence and how to get the most out of BI Basic.
Occupancy Module Update
You spoke. We listened. Thank you to everyone for sharing feedback about recent UI changes to the Occupancy module. We are pleased to announce we’ve made many updates…more are on the way.
Here’s what we’ve worked on so far:
- Main Grid – Search fields on each column
- Extensive Grid Controls
- Message on how many columns are being displayed on the grid
- Ability to view the number of occupancies on the grid page and total occupancies
- Grid Search Results remain after navigating away from the page
- Ability to adjust column width on main grid
New NEMSIS 3 Reports
We released three new NEMSIS 3-exclusive reports we think you’ll find helpful:
Report 1789 – EMS Incident Detail with Patient Info per Date Range (NEMSIS 3)
Report 1790 – Incident per Procedure for Date Range (NEMSIS 3)
Report 1791 – Incidents for Type of Service Requested for Date Range (NEMSIS 3)
Regional Training Academies Postponed
All RTAs have been postponed until further notice in order to reduce the risks to you and our personnel as we respect the CDC recommendation of not congregating in groups greater than 10 people. We will keep you posted when this restriction is lifted and onsite training events resume. We apologize for any inconvenience this has caused.
Twenty for 2020 Webinars
Thankfully, online training opportunities continue full steam ahead. Be sure to join us for our Twenty for 2020 webinar series – we’ve got some really good ones planned through April and May that focus on NFPA standards.
On behalf of the ER Family, we want to express our heartfelt gratitude for all you’re doing to keep your families, departments and communities safe. These are not easy times, but you are resilient and continue to be pillars of your communities. We are privileged to serve you. Until next month, stay safe.
Business Development Analyst
About the Author:
Tom Louis currently serves as a Business Development Analyst, Subject Matter Expert, and Key Account Manager for Emergency Reporting. He retired as a battalion chief from the Green Valley Fire District in Arizona in 2013 after serving for 22 years. He has used Emergency Reporting since 2004 and has been part of the Emergency Reporting family since 2011, working with customers throughout the United States and in Canada, South Korea, Japan, Germany, Italy, and Kuwait. He holds two associate degrees and graduated summa cum laude from Arizona State University with a bachelor of applied science degree in Fire Service Management. He believes that in order to tell a fire department’s story, high quality, actionable data in an easily understandable manner is essential for our communities and decision-makers. He is an avid reader of both non-fiction books and technothriller novels, loves classic and modern Mopar muscle cars, and has a soft spot for retired racing greyhounds.