Our June 2021 UpdatER customer newsletter highlights the latest news at Emergency Reporting. In case you missed the email, we’ve got all the info for you below:
As Glenn Frey once sang, “The Heat Is On”, especially in some parts of the country experiencing record-breaking heat. You might say things are pretty hot here at ER too as our teams continue to provide system enhancements and training opportunities.
Here’s the latest and greatest in June’s UpdatER.
In the June Edition:
- Evening Online Training Academy Recap
- Coming Soon to Austin, TX – ER Regional Training Academy
- Password Management Tips & Tricks
- Report Updates
- What’s new with Rover?
- A Word From Our Partners
THE FIRST ER NIGHT SHIFT WAS A SUCCESS.
Our first ever Evening Online Training Academy was a success! Participants took away system knowledge to help their agencies get the most out of ER. But don’t take our word for it. Here’s what one participant had to say:
“I really thought that the content was on point, and that the length of the sessions was perfect. Plenty of opportunity to ask questions, and so on. Overall a good job. I would suggest continuing with the format.”
– Night Shift Evening OTA Participant
RTA: AUSTIN, TX: OCTOBER 19-21, 2021
Next up is our Austin (TX) Regional Training Academy (RTA) to be held on October 19-21, 2021.
Join Emergency Reporting’s Training Team
We’re coming to Austin, Texas for three days of onsite training to help you become your agency’s ER Expert.
Registration is $899/attendee
Early Bird Registration is $799/attendee
Enter coupon code “EARLYBIRD” during checkout before September 19, 2021 for $100 off each registration.
We look forward to seeing you in Austin this October!
PASSWORD MANAGEMENT: TIPS & TRICKS
There’s no doubt managing passwords is the bane of our digital existence. But smart password management is essential for keeping your digital world safe. We know passwords can be frustrating. That’s why we’re sharing this perspective on the power of establishing effective password practices.
ER has developed comprehensive password criteria to protect you, your agency, and your community from the many bad actors out there determined to hack into systems. A good analogy for these measures is the role your fire prevention/community risk reduction plays: We might never know how many fires were prevented and lives saved because of their efforts. Likewise, we may never know how often robust cybersecurity measures thwarted malware insertion or a ransomware attack on the system.
Password managers can help. The ER team recommends the use of one whenever possible. There are many reputable products on the market. Many will create long passwords that can be either “random” characters or “memorable” phrases. Be sure to do research to find the one that’s best for you.
We know length and complexity requirements for passwords can be burdensome. To understand why we have a minimum length and require the use of special characters, we’d like to share a few examples of how long it would take to crack passwords of varying complexity:
- A password with just seven characters (one upper case, one number, no special characters) would take just one minute to crack.
- A moderately complex password with ten characters (one upper case, one number and one special character) would take five years to crack.
A very complex password with 30 characters (a mix of upper case, lower case, numbers, and special characters) would take 300 undecillion years to crack. That’s 1036 years. Don’t worry, I can’t wrap my head around how long that is either.
We understand managing passwords is never easy (unless you’ve got a password manager). As illustrated above, the only way ER would be able to increase the interval between mandatory password changes would be to require significantly longer passwords than we necessitate today.
The #1 Takeaway: Longer passwords with a mix of characters will help keep your data more secure.
VEHICLE ID COLUMN ADDED TO MAINTENANCE BI
If you haven’t explored the power of our Business Intelligence (BI) feature, our Reports and Data Team has given you one more reason to dive in: At the request of a customer, they recently added the “Vehicle ID” column to the Details view of the apparatus operational status page. This field is also now part of the exportable data set too!
Getting to the scene of an incident as quickly and safely as possible is the single greatest factor in preventing deaths and injuries, limiting property damage, and reducing the overall severity of an incident. When emergency call volumes and incident severity are increasing, and budgets and resources are shrinking, first responders need Rover now more than ever.
Find out more, see a demo or sign up for a FREE trial today!
A WORD FROM OUR PARTNERS:
Not Just Truck Checks – A Full-Service Solution!
PSTrax is available to Emergency Reporting customers who desire a more comprehensive system for apparatus inspections and maintenance alerts. In addition to upgraded Rig Checks, ER customers can now use PSTrax to automatically schedule, perform and document ALL of their operational checks including equipment, inventories, and even controlled substances.
PSTrax modules are offered “a-la-carte” so you can choose your modules – Vehicles, SCBA, PPE, Assets, Station, Inventory, Controlled Substance. Each module is custom-configured to meet the requirements of your agency.
The best part? PSTrax will build the system for you and provide unlimited ongoing support so you don’t need to take on another labor-intensive project!
Thank you for reading the latest edition of UpdatER. Stay safe and keep cool as we get through a toasty summer.