A CAD integration allows your department to pull incident data directly from your 911 Dispatch Center instead of having to spend valuable personnel time manually inputting the data into your system. With a CAD integration, information from your dispatcher will be automatically uploaded into your system in real time or at the end of the call.
Manually inputting incident data can make your department vulnerable to inconsistencies associated with human error including incorrect location information, differing apparatus times, and spelling errors. This in addition to the hours of personnel time it takes to hand key this data can make it the stuff of nightmares for your staff.
Emergency Reporting’s CAD integration eliminates all these problems and streamlines your incident reporting process. Crucial data is loaded automatically into your system and requires no manual inputs allowing you to run accurate reports even while you’re on the go. Already have a CAD provider? No problem, ER can integrate with most CAD providers, including CentralSquare, Integraph/Hexagon, Spillman, TriTech, Tyler Tech, and Zuercher.
How it works:
- Dispatchers enter new information for complex and rapidly evolving incidents.
- The CAD system exports Fire and EMS data in real time or at the end of the call (depends on CAD vendor implementation).
- Our CAD Interface transmits, configures, and uploads the data directly into your account.
- In many cases, we can configure your account to receive, organize, and download evolving data into your system, allowing your station to run reports on the fly.