Participating in the Emergency Reporting Community Forum
Hi, I’m Katie, and I’m part of Emergency Reporting’s Customer Support team. I’ve started a series of…
How The Villages Fire Rescue is Using Emergency Reporting (ER) to Improve Safety in the Community
In a new case study video, The Villages Fire Rescue in Florida, an ER customer since 2017,…
Automatically Update Hydrant Locations Using GPS Technology
Whether your department needs to map hydrant locations for emergencies or just for routine tracking and maintenance,…
Still Using Paper Records? Find Out Why You Should Switch to Software ASAP
“Before Emergency Reporting, we were like a typical fire department and using a lot of books and…
New ER White Paper Explains How to get More Grant Funding
In 2018, the United States Fire Act Grant Program administered by FEMA awarded 700 million dollars of…
What’s New at ER: Feature Suggestions Platform, eFax, LOSAP Report & More
Hello everyone! I hope this blog finds you and your department well. With 2019 well underway, our…
Utilizing the Knowledge Base: Katie’s Customer Success Tip of the Month
Hi, I’m Katie, and I’m part of Emergency Reporting’s Customer Support team. I’ve started a series of…
Have a Feature Suggestion? There’s a Brand-New Home for Sharing it!
Hi, I’m Luke, and I’m a Product Associate here at Emergency Reporting (ER). During my first year…
Electronically Submit ePCRs from Anywhere
The ability to share patient information electronically with hospitals has become more crucial than ever before. In…
The Value Of Data For Firefighting & Firefighter Safety
Emergency Reporting (ER) was recently featured in an article on The Big Red Guide. Our Business Development Analyst,…
Fighting Fire with Data
This past year, the most destructive wildfires in California history burned through more than 1.8 million acres…
How One Fire Department Reduced Fire Calls by 35% with Their Community Risk Reduction Plan
Thomasville Fire Rescue (TFR), serving the largest city in Thomas County, Georgia, shared some impressive facts in…
What’s New at ER: Roles and Permissions, New Reports and Enhanced Narratives
UpdatER Briefing, January 2019
ER Customer Support Member Highlights Top Resource for System Questions
Hi, I’m Katie and I’m part of Emergency Reporting’s Customer Support team. You may have spoken to…
Case Study: ER Helps Dramatically Lower Arkansas FD ISO Rating
Did you know that switching to Emergency Reporting (ER) can help improve your Fire Department’s ISO rating?…
Improving Your ISO Score with Records Management Software
Anyone who’s had a successful visit from the Insurance Services Office (ISO) will agree that being well-prepared…
What’s New at ER: Roles and Permissions, Daily Roster, Bulk Maintenance and More
UpdatER Briefing, December 2018
To the First Responders Who Helped Contain the California Wildland Fires
Thank you. In the midst of this busy holiday season, all of us at Emergency Reporting (ER)…
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