Tom Louis currently serves as ER’s Enterprise Training Manager and Subject Matter Expert. He retired as a battalion chief from the Green Valley Fire District in Arizona in 2013, after serving for 22 years. He has been part of the Emergency Reporting family since 2011, working with customers throughout the United States, and around the world. He graduated summa cum laude from Arizona State University with a Bachelor of Applied Science degree in Fire Service Management. He is an avid reader of both non-fiction books and technothriller novels, loves classic and modern Mopar muscle cars, and has a soft spot for retired racing greyhounds.