ISO Resources for Fire Departments

When the Insurance Services Office (ISO) is coming to town, it often means a fire department will spend hundreds of valuable man-hours to prepare for the visit. Anyone who has had a successful ISO audit will agree that being well-prepared is vital – but that preparation doesn’t have to be overly stressful and time-consuming. Check out these resources below to find out how your department can better prepare for its next ISO audit and improve its ISO score.

Emergency Reporting White Paper:

“Improving Your ISO Score with Fire/EMS Records Management Software”



Emergency Reporting Webinar Videos:

Twenty for 2020 – Episode 5: ISO Success

ER’s Business Development Analyst & retired battalion chief Tom Louis leads this one-hour educational webinar about how to effectively use Emergency Reporting’s RMS for ISO success. Watch the video here:

Twenty for 2020 – Episode 20 – Improving Your ISO Score

Join ER’s Tom Louis in this encore ISO “Twenty for 2020” webinar showing you how to improve your ISO PPC Score with better data management. Watch the video here:

CPSE Sponsored Webinar: Accreditation, ISO and Budget Victories from the Trenches

Learn about real-world data management wins from fire departments around the country. Leaders from these departments participate and answer questions from attendees. Watch the video here:

Virtual Thursday: “Using your ER Data for your ISO Public Protection Survey”

Join Guest Presenter Administration Major David Richardson (Midwest City FD, OK) and Trainer Michael Bazzoni as they dive into how to use Emergency Reporting data to your best advantage for your next ISO Public Protection Survey. Watch the video here:

Emergency Reporting Blog Posts:

Hartford FD Chief Discusses How His Department Has Achieved ISO Class 1 Rating and International Accreditation – Read the post here.

Case Study: ER Helps Dramatically Lower Arkansas FD ISO Rating – Read the post here.

Improving Your ISO Score With Records Management Software – Read the post here.

Evaluating Fire Station Locations – Read the post here.

Unified Command of Data Made Easy with Countywide Fire Software – Read the post here.

Using ER Data For Your ISO Public Protection Survey – Read the post here.

Florida Fire Department Streamlines Incident Reporting by Switching to ER – Read the post here.

Prepare for an ISO Visit: Staffing Credits & the Daily Roster – Read the post here.

Other ISO Resources:

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