The services fire departments deliver to their communities today are nothing short of remarkable: EMS, technical rescue, hazmat, prevention, public education, car seat checks, complimentary blood pressure checks, fall injury prevention programs, community paramedicine, and of course, the occasional fire. Fire departments continue to epitomize customer service, and behind each one of these services are standards, regulations or industry-accepted practices that guide fire departments to deliver services effectively and safely.
The Emergency Reporting (ER) platform provides an easy way to document and measure compliance with OVAP, NFPA 1500, NFPA 1300, ISO and other well-known accreditations or standards.
ER software makes it easy for your department to comply with the National Fire Incident Reporting System (NFIRS) using our fire package. For EMS agenices, ER offers an EMS package that is National Emergency Medical Services (NEMSIS) version 3 certified.
If your agency needs to keep track of patient information while remaining HIPAA-compliant, ER’s FirstPCR add-on can help. FirstPCR is an abbreviated ePCR that can help you consolidate all incident records into an efficient, protected format so that you can easily locate and review this information if needed.
- Helps you complete the ePCR by using information already entered into the Incidents Module.
- Records procedures and medications administered, as well as a patient’s vitals including heartrate, blood pressure, respiratory rate, pulse oximetry, blood glucose, and CO levels.
- Digitally capture signatures on scene while eliminating a paper trail that could be lost in transit.
- Provides HIPAA-compliant documentation to ensure your department meets federal privacy laws.
- Does not require ANY fields to be completed in order to complete or authorize the incident, which is critical for first responders who are only assisting or providing stabilization until a medic unit arrives.
real world data management wins from fire departments around the country.
Learn More About Making Your Data Count Towards Accreditation and Improved ISO Scores
“As a Fire District committed to meeting the emergency services needs of our community in a professional and cost-effective manner, the need for accurate data and metrics is essential. The former records management system we used allowed us to push data in with a bulldozer, but limited pulling it out in a useful metric with tweezers. Now that we’ve switched to Emergency Reporting, we have a comprehensive RMS that allows the data entered to be used in a wide array of applications. The data assists us in strategic planning, the ISO survey, preplanning, and our community risk analysis. I have found Emergency Reporting to be responsive to our needs. The ER team is a dedicated group of professionals committed to designing an RMS for the needs of an ever-increasing, complex fire service.”
“We had our previous software for 12 years before switching to Emergency Reporting about a year ago. It’s so much easier to use as we speed right through reports. We are able to save time because all of our paper reports are consolidated now; daily apparatus checks, pre-plans, maintenance and the occupancy module…all can be completed in the field with iPads so we can input more data, faster, on the spot, including pictures. We paid more for this system, but it was well worth it.”
“We are a unique ER user. Our department is Emergency Services, made up of a county 911 center, Emergency Management, EMS, County Haz-mat, Fire Training Academy and the Fire Marshal’s Office (investigations & inspection). Every division uses the ER product. ER has proven to be very easy to learn, making data entry extremely simple and NOT time consuming. As for the cost of ER, it’s a more reasonable cost compared to the other systems we worked with. In addition, you get a lot of bang for your buck.”
“We switched from FIREHOUSE to Emergency Reporting in 2012. ER is by far the easiest and most flexible fire RMS on the market. It’s simple and easy to use, with no-nonsense reports and analytics. We no longer waste time with data entry, server issues, or getting data out! It is all seamless with ER.”