April Newsletter The very latest from Emergency Reporting. In this issue The Newsfeed Vehicle Documentation in Incidents Now Ready Report Updates Onsite Regional Training Academy Coming to Philly Online Training Academy A Word From Our Partners The Newsfeed Welcome to springtime everyone! We’ve been busy reading your feedback, working to create new features that better […]
WHAT’S NEW AT ER – MARCH 2021: Medusa Medical Technologies Acquisition, New Query Tool, Report Updates, and More
Our March UpdatER customer newsletter highlights the very latest from Emergency Reporting. In case you missed the email, we’ve got all the info for you below: In This Issue The Newsfeed Introducing the NEW Query Tool (Ad Hoc Reporting) Report Updates Onsite Regional Training Academy Returns! Online Training Academy Other Upcoming Events A Word […]
The Cottleville Fire Protection District in St. Charles County, Missouri purchased Emergency Reporting Fire/EMS reporting and records management software in July of 2019. Assistant Chief/Fire Marshal Ryan Roberts says that ER’s “Feature Suggestions” option was among the many attributes that cemented their decision to purchase ER software. The Feature Suggestions option is located in the Customer Help […]
The National Fallen Firefighters Foundation (NFFF) and the First Responder Center for Excellence (FRCE), in collaboration with Firehouse Magazine, recently released their “2020 Fire Service Health & Safety Report.” This free report features a series of articles that cover timely topics related to health and safety in the fire service, written by contributors in the fire […]
Emergency Reporting, with Microsoft as our global sponsor, is excited to announce our inaugural virtual summit: ADAPT 2020. This three-day event brings together the finest from the fire and emergency services industry along with thought leaders from other disciplines. Over twenty speakers across fifty sessions will share their expertise with attendees.
We know that managing the COVID-19 pandemic in your community is your highest priority right now, so let’s get you up to date on how ER is making your job easier during these challenging times. COVID-19 Documentation / FEMA Form ICS 214 Here’s a quick overview of what ER has deployed to make COVID-19 documentation […]
The world is a very different place since we last connected. We know you’re busy taking care of your personnel and communities as we unite as a nation to beat this bug. The leadership here at ER is taking good care of us too…nearly everyone is working remotely and practicing social distancing. But that doesn’t […]
2020 is flying by…February is almost over and March madness is just around the corner. Our development team continues to perform ongoing improvements to the system. While there are plenty of behind-the-scenes enhancements happening every two weeks, here’s some new features that have been added to the system since we last met. Have you explored […]
Ask and you shall receive. Many of our customers have requested a more structured way for learning Emergency Reporting. Sure, we’ve got hundreds of excellent knowledge base articles, webinars and training videos, but you needed them organized in a logical, structured manner. Our team scoured through the entire knowledge base and organized the articles and […]
Emergency Reporting is pleased to announce the release of new Business Intelligence analytics for users with the Analytics Module. These new dashboards will provide insight into incident and EMS data. The data visualizations in our BI Basic tool will enable your department to leverage current as well as historical data to make data-driven decisions, evaluate trends, and drill into data variances.
As a member of the fire service, you have so much more to think about other than NFPA 1401 compliance for your training records and reports. That’s why Emergency Reporting streamlines your data entry and reporting to make it easy to get the information you need, when you need it. Read on to learn more about NFPA 1401, why it’s important, and how […]
Most EMS leaders understand that providing clear, detailed, and secure ePCRs are an important part of both taking care of a patient and ensuring your agency stays compliant with government requirements. However, while EMS leaders may understand this, a common problem that many agencies face is that the rest of the crew may not truly grasp their importance
Hearing the words “administrative training” is enough to make most action-oriented public safety professionals cringe. But the truth is, administrative training can be vital to our success in the fire service and beyond. Anything we can do in this area to develop our management, leadership, and technology skills can help us become better at our […]
At last, spring is here…warmer temps, baseball, more outdoor fire training (every day is a training day, right?) and of course, the latest news from the Emergency Reporting team. It’s been a busy couple of months since our last update, so let’s jump right in! Making Property and Content Loss Required for 100 Series Incidents […]
Guest post written by Olivia Kvitne Mead, Founder and Director of Yoga For First Responders (YFFR) These days you may be seeing an increasing number of brothers and sisters on your crew coming to work and checking for their masks, hoods…and now their yoga mats. This may seem out of touch with fire service culture and even a […]
Hi, I’m Katie, and I’m part of Emergency Reporting’s Customer Support team. I’ve started a series of blog posts to help you, our awesome customers, take advantage of the knowledge and information available about the ER system. If you missed the first two installments, I showed you how to access the online Support Center and […]
Hi, I’m Luke, and I’m a Product Associate here at Emergency Reporting (ER). During my first year here, I was part of our astounding Customer Support team and I may have spoken to many of you in the past. One of our greatest assets is you, our customers, and your ideas. For years we’ve had a special place for you to send in your ideas on how to make our platform even better.