incident reporting

Our June 2021 UpdatER customer newsletter highlights the latest news at Emergency Reporting. In case you missed the email, we’ve got all the info for you below: As Glenn Frey […]

Whether you’re currently using paper records or frustrated with your current fire/EMS software, switching to a new records management system (RMS) is a big decision that can have a huge […]

Many Emergency Reporting customers initially came to us already having used another records management system (RMS). The typical reason for wanting to ditch their old software is simple: their previous […]

You’ve asked for it, and now it’s here! A new feature in the Emergency Reporting Incidents module now allows users to document information on vehicles involved in an incident. This […]

It is a beautiful sunny day. It is the kind that makes you really appreciate how good life is. Birds are chirping, there is a perfect light breeze, the smell […]

Preparing for an upcoming ISO audit can be stressful and time-consuming. But many fire departments have continued success with their ISO audits, without the unnecessary stress. So, what’s the secret? […]

If you or someone on your team missed our recent CPSE-sponsored webinar, “DoD & Civilian Perspectives on Data Management for Accreditation Success,” we’ve got you covered. This blog post will […]

The world is a very different place since we last connected. We know you’re busy taking care of your personnel and communities as we unite as a nation to beat […]

We don’t have to tell you that the fire service and industry has changed dramatically over the years. The types of incidents you respond to are vastly different and more diverse, as well as the technology you use to get your jobs done. Reporting and data have become more in-depth, and compliance standards have gotten stricter. First responders are constantly expected to adapt to new situations and learn new techniques, but sometimes, that’s the best part of the job.

The 2019 Novel Coronavirus, or 2019-nCoV, is a new respiratory virus first identified in Wuhan, Hubei Province, China. While details about the source and spreading of the infection are still being researched, we do know that can be spread person-to-person, and symptoms can include fever, cough, and shortness of breath.

As technology continues to help shape and grow the fire service in ways that many of us couldn’t have imagined even 10 or 15 years ago, it has become imperative […]

Ask and you shall receive. Many of our customers have requested a more structured way for learning Emergency Reporting. Sure, we’ve got hundreds of excellent knowledge base articles, webinars and […]

Written by Tom Louis Post-Incident Analyses (PIA), After Action Reports (AAR), Incident Debriefings, Tailboard Talks: All of these are examples of what every fire department does (or should be doing) […]