fire department records management

Properly preparing for an ISO audit by utilizing the right tools and resources is vital in achieving a lower rating. If you’re looking for resources, a good place to start is the ISO Resources page on our website at https://emergencyreporting.com/iso-resources/ – we offer a free white paper, webinar videos, a plethora of blog posts, and […]

April Newsletter The very latest from Emergency Reporting. In this issue The Newsfeed Vehicle Documentation in Incidents Now Ready Report Updates Onsite Regional Training Academy Coming to Philly Online Training Academy A Word From Our Partners The Newsfeed Welcome to springtime everyone! We’ve been busy reading your feedback, working to create new features that better […]

You’ve asked for it, and now it’s here! A new feature in the Emergency Reporting Incidents module now allows users to document information on vehicles involved in an incident. This new feature can be useful for things like motor vehicle accident documentation, and in some cases help with reimbursement for responses from insurance companies. Here’s […]

Our March UpdatER customer newsletter highlights the very latest from Emergency Reporting. In case you missed the email, we’ve got all the info for you below: In This Issue   The Newsfeed Introducing the NEW Query Tool (Ad Hoc Reporting) Report Updates Onsite Regional Training Academy Returns! Online Training Academy Other Upcoming Events A Word […]

The Cottleville Fire Protection District in St. Charles County, Missouri purchased Emergency Reporting Fire/EMS reporting and records management software in July of 2019. Assistant Chief/Fire Marshal Ryan Roberts says that ER’s “Feature Suggestions” option was among the many attributes that cemented their decision to purchase ER software. The Feature Suggestions option is located in the Customer Help […]

Unless you’re living in a Wi-Fi-free cave on a remote island, you’ve seen how technology has become an integral part of our lives at home, work, the grocery store, the doctor’s office – pretty much everywhere, you name it. Doctors no longer need to fill out prescriptions on a pad of paper, stores often email […]

Preparing for an upcoming ISO audit can be stressful and time-consuming. But many fire departments have continued success with their ISO audits, without the unnecessary stress. So, what’s the secret? We recently spoke with one of our customers, Fire Chief Reginald Freeman at Hartford Fire Department (ISO Class 1), to get some insight on the […]

Emergency Reporting, with Microsoft as our global sponsor, is excited to announce our inaugural virtual summit: ADAPT 2020. This three-day event brings together the finest from the fire and emergency services industry along with thought leaders from other disciplines. Over twenty speakers across fifty sessions will share their expertise with attendees.

If you or someone on your team missed our recent CPSE-sponsored webinar, “DoD & Civilian Perspectives on Data Management for Accreditation Success,” we’ve got you covered. This blog post will give an overview of the key points from this webinar, which offers perspectives on the value of effective data management from the Department of Defense […]

We hope you’re coping well during these dog days of summer despite the many challenges you’re facing. The team here at Emergency Reporting is still working remotely and continues to make enhancements to the system. These changes are intended to make your data management routine a little bit easier. Anything that can make our jobs […]

The Development team at Emergency Reporting has been working on updating and improving the Occupancy module. We are excited to announce a new feature coming to Occupancy/Inspections that will enable users to import fire codes on inspection reports. Users will be able to import fire codes by use of an import template or manual entry […]

Thanks to huge growth in technology, it’s never been easier to build a data-driven fire house. Here’s what that looks like in practice and how to get started.

Summer is flying by…ER keeps soaring with rapid-fire changes to the system. Let’s get you up to date on the newest features and some new partner information.

Even though the ER team is working remotely, we’re still here to take care of our customers. We’ve been making continuous improvements to the system. This month, we have a particularly exciting announcement to share with you. So, without further ado…

The development team at Emergency Reporting has been working on updating and improving the Occupancy Module. The final component of the updates, Inspection Pages, will be released before the end of this month. The updates will be released as a beta test and will give all of our customers with the Occupancy Module a window […]

Emergency Reporting is pleased to announce the release of new Business Intelligence analytics for users with the Analytics Module. These new dashboards will provide insight into incident and EMS data. The data visualizations in our BI Basic tool will enable your department to leverage current as well as historical data to make data-driven decisions, evaluate trends, and drill into data variances.

When it comes to responding in the fire and EMS service, first responders often work together with their neighboring departments to do their jobs. Why not bring that same teamwork mentality to your records management duties as well? Countywide fire software helps save personnel time spent on redundant paperwork when providing mutual aid by taking […]

Most EMS leaders understand that providing clear, detailed, and secure ePCRs are an important part of both taking care of a patient and ensuring your agency stays compliant with government requirements. However, while EMS leaders may understand this, a common problem that many agencies face is that the rest of the crew may not truly grasp their importance