emergency reporting

Whether you’re currently using paper records or frustrated with your current fire/EMS software, switching to a new records management system (RMS) is a big decision that can have a huge impact on your entire agency. To help you get started with the process, we’ve put together a list of the five things (“The 5 Cs”) […]

Many Emergency Reporting customers initially came to us already having used another records management system (RMS). The typical reason for wanting to ditch their old software is simple: their previous RMS did not meet their expectations, and they wanted to upgrade to an RMS that will. Independence Fire Department in Independence, OH is one such […]

There are many reasons why fire departments may decide it’s time to find a new records management system (e.g., their current RMS is underperforming, their software provider has announced it will soon stop supporting the product they’ve purchased, or maybe they’ve been using old fashioned paper and it’s just not cutting it anymore). But whatever […]

The Cottleville Fire Protection District in St. Charles County, Missouri purchased Emergency Reporting Fire/EMS reporting and records management software in July of 2019. Assistant Chief/Fire Marshal Ryan Roberts says that ER’s “Feature Suggestions” option was among the many attributes that cemented their decision to purchase ER software. The Feature Suggestions option is located in the Customer Help […]

Preparing for an upcoming ISO audit can be stressful and time-consuming. But many fire departments have continued success with their ISO audits, without the unnecessary stress. So, what’s the secret? We recently spoke with one of our customers, Fire Chief Reginald Freeman at Hartford Fire Department (ISO Class 1), to get some insight on the […]

If you or someone on your team missed our recent CPSE-sponsored webinar, “DoD & Civilian Perspectives on Data Management for Accreditation Success,” we’ve got you covered. This blog post will give an overview of the key points from this webinar, which offers perspectives on the value of effective data management from the Department of Defense […]

Written by David Richardson, ER Customer and Administration Major at Midwest City Fire Department (OK) This article will give an overview of ISO’s (Insurance Services Office) complicated “Deployment Analysis” within the Fire Suppression Rating Schedule (FSRS 2013), which is used for the evaluation of a community in relation to fire station locations. This article is […]

In keeping with one of our core values, Fire Service Advocacy, Emergency Reporting would like to share a solution that will help you with reimbursement for consumable supplies. Excerpts below are from the FEMA Fact Sheet Coronavirus (COVID-19) Pandemic: Eligible Emergency Protective Measures. We highly recommend reviewing the fact sheet in its entirety. In accordance […]

Written by Tom Louis All of us at Emergency Reporting hope this latest message finds you, your agency, and families safe during this difficult time. Our development team has been working hard to provide you with better ways to document and analyze COVID-19 responses and exposure. First, to recap guidance from the United States Fire […]