We recently welcomed Gordon County Fire-Rescue in Calhoun, GA to the Emergency Reporting (ER) family. Before joining ER a few months ago, Gordon County Fire-Rescue was using FIREHOUSE Software. Theirs is a similar story to many fire departments around the country: After years of using an inadequate and underwhelming Records Management System (RMS), they’ve turned […]
A CAD integration allows your department to pull incident data directly from your 911 Dispatch Center instead of having to spend valuable personnel time manually inputting the data into your system. With a CAD integration, information from your dispatcher will be automatically uploaded into your system in real time or at the end of the call.