Note: This post is intended for Emergency Reporting (ER) customers. To download and share a PDF version of this article, click here. With the COVID-19 novel coronavirus spreading exponentially around the world, we acknowledge the need to provide Emergency Reporting users with tools to accurately track and analyze COVID-19. Here’s how you can input data […]
How Fire Departments Save Space and Money by Ditching Installed Software For Cloud-based Fire Software
As technology continues to help shape and grow the fire service in ways that many of us couldn’t have imagined even 10 or 15 years ago, it has become imperative that we consider the physical space and data requirements when designing and renovating fire stations. In a recent Firehouse.com article, “Technology Challenges in Your New […]
Introducing ER Learning Plans
Ask and you shall receive. Many of our customers have requested a more structured way for learning Emergency Reporting. Sure, we’ve got hundreds of excellent knowledge base articles, webinars and training videos, but you needed them organized in a logical, structured manner. Our team scoured through the entire knowledge base and organized the articles and […]
Creating Powerful Post-Incident Analyses with ER Fire Software
Written by Tom Louis Post-Incident Analyses (PIA), After Action Reports (AAR), Incident Debriefings, Tailboard Talks: All of these are examples of what every fire department does (or should be doing) after both major and minor incidents. In fact, if your department adheres to NFPA 1500, you are probably aware of the section that addresses the […]
Top ePCR Documentation Tips for EMS Leaders
Most EMS leaders understand that providing clear, detailed, and secure ePCRs are an important part of both taking care of a patient and ensuring your agency stays compliant with government requirements. However, while EMS leaders may understand this, a common problem that many agencies face is that the rest of the crew may not truly grasp their importance
Software for Highly Productive Fire Chiefs: Five Essential Tools for Public Safety Data Managers
Fire department data management. Just hearing that phrase can bring excitement and enthusiasm to a fire chief, right? For those rare data ninjas out there, most definitely. For the rest of us, not so much. Let’s face it, none of us joined the fire service to be data managers, but that’s exactly what we become the minute we begin our fire service careers
How ER Fire Software Transformed Me into a “Digital Fire Marshal”
Before signing up for Emergency Reporting fire department records management software, many of our customers spent years using paper records and Excel spreadsheets to try to manage their data and incident reports. This outdated method of managing fire department records is cumbersome, inefficient, and ineffective. As a FireRescueMagazine.com article states, “Under the best conditions, paper […]
Gordon County Fire-Rescue Explains Why ER is the Best Software for Fire Chiefs
We recently welcomed Gordon County Fire-Rescue in Calhoun, GA to the Emergency Reporting (ER) family. Before joining ER a few months ago, Gordon County Fire-Rescue was using FIREHOUSE Software. Theirs is a similar story to many fire departments around the country: After years of using an inadequate and underwhelming Records Management System (RMS), they’ve turned […]
What’s New at ER: Updated Events Module, Vehicle ID in FuelER, New System Notifications & More
Written by Tom Louis Summer’s in full swing and it’s getting hot now… both the temps and the latest features of your favorite records management system. Check out what’s new from the home office in Bellingham, Washington. The Big Event (Module) Thank you to everyone who has provided feedback on our beta Events Module. Your […]
