Analytics Tools

Our June 2021 UpdatER customer newsletter highlights the latest news at Emergency Reporting. In case you missed the email, we’ve got all the info for you below: As Glenn Frey […]

There are many reasons why fire departments may decide it’s time to find a new records management system (e.g., their current RMS is underperforming, their software provider has announced it […]

When you think of the word “brand,” you may think of large corporations like Amazon, Nike, or Microsoft. You might think “brand” and “branding” don’t have much to do with […]

If you or someone on your team missed our recent CPSE-sponsored webinar, “DoD & Civilian Perspectives on Data Management for Accreditation Success,” we’ve got you covered. This blog post will […]

CFAI accreditation is a process of agency self-assessment. The Commission on Fire Accreditation International (CFAI) provides each agency with the accreditation model, various accreditation publications and trainings, and access to […]

In keeping with one of our core values, Fire Service Advocacy, Emergency Reporting would like to share a solution that will help you with reimbursement for consumable supplies. Excerpts below […]

When it comes to responding in the fire and EMS service, first responders often work together with their neighboring departments to do their jobs. Why not bring that same teamwork […]

Written by Tom Louis Post-Incident Analyses (PIA), After Action Reports (AAR), Incident Debriefings, Tailboard Talks: All of these are examples of what every fire department does (or should be doing) […]

Fire department data management. Just hearing that phrase can bring excitement and enthusiasm to a fire chief, right? For those rare data ninjas out there, most definitely. For the rest of us, not so much. Let’s face it, none of us joined the fire service to be data managers, but that’s exactly what we become the minute we begin our fire service careers

Written by Tom Louis Summer’s in full swing and it’s getting hot now… both the temps and the latest features of your favorite records management system. Check out what’s new […]

We recently released a case study featuring the King County International Airport – Boeing Field ARFF Unit in Seattle, Wash. As a government agency and airport fire department, King County […]

Hi, I’m Katie, and I’m part of Emergency Reporting’s Customer Support team. I’ve started a series of blog posts to help you, our awesome customers, take advantage of the knowledge […]

In a new case study video, The Villages Fire Rescue in Florida, an ER customer since 2017, explains how using ER has helped keep their community and personnel safer. Chief […]

Whether your department needs to map hydrant locations for emergencies or just for routine tracking and maintenance, the Hydrant Module is a handy tool for first responders. This module features easy monitoring […]

“Before Emergency Reporting, we were like a typical fire department and using a lot of books and binders. Being able to manage information, do inspections and do inventory – and […]

Hello everyone! I hope this blog finds you and your department well. With 2019 well underway, our team continues to make ER even better. In addition to dozens of fine-tuning […]

Hi, I’m Luke, and I’m a Product Associate here at Emergency Reporting (ER). During my first year here, I was part of our astounding Customer Support team and I may have spoken to many of you in the past. One of our greatest assets is you, our customers, and your ideas. For years we’ve had a special place for you to send in your ideas on how to make our platform even better.

At Emergency Reporting, we’re proud to provide our services to the 4,400+ volunteer and mostly volunteer departments that use ER. We recently wrote a [case study] focusing on one of […]