Our March UpdatER customer newsletter highlights the very latest from Emergency Reporting. In case you missed the email, we’ve got all the info for you below:
In This Issue
- The Newsfeed
- Introducing the NEW Query Tool (Ad Hoc Reporting)
- Report Updates
- Onsite Regional Training Academy Returns!
- Online Training Academy
- Other Upcoming Events
- A Word From Our Partners
Medusa Medical Technologies provides electronic patient care solutions to emergency response and EMS agencies around the world. The company operates from its headquarters in Halifax, Nova Scotia, Canada, with an additional office in the United Kingdom. Medusa Medical Technologies’ high-performing EMS software solutions, such as Siren Field User and Siren Web Administration, will complement Emergency Reporting’s ecosystem of solutions built to empower first responders around the world with the tools and data they need to keep themselves and their communities safe.
To learn more about this acquisition, read the full release here.
Introducing the New Query Tool:
We have a new Query Tool (Ad Hoc Reporting) – Incident Module Beta v1.0
Our beta release for the Incidents module Query Tool is now live for all customers! Navigate over to the Analytics module and click on “Query Tool”:
Once there, you can begin to create your own query AND save it for future use with just one click:
Query results example:
Saved query functions:
We hope you find the Query Tool a valuable tool for extracting data from the system… give it a go today and please send us feedback via the “Send Feedback” button:
Report #1519: Responding Personnel w/Apparatus Times per Apparatus Gets New Data Columns
Our team added two cool new data columns to Report #1519 Responding Personnel with Apparatus Times per Apparatus per Incident to help you get more actionable intel from your data.
Report #1645: Incident Statistics Gets New Data Columns
One of our most popular reports, #1645 Incident Statistics now has a Zones multi-picker for even more refined data extraction.
Onsite Regional Training Returns!
We’re heading to the birthplace of the Constitution, home of the Liberty Bell, cheesesteaks and Rocky Balboa for our first RTA of 2021. Join us in the City of Brotherly Love, Philadelphia, Pennsylvania June 8-10, 2021 for three days of learning, networking and camaraderie with fellow ER users and the ER Training Team.
Register before May 8th for Early Bird pricing of $799/registrant. We’re looking forward to seeing you this summer.
Have You Registered for Our Online Training Academies?
We’re ready to prepare you for success with our first-ever Online Training Academies.
The first one, April 13-14, is ER BASIC, is designed for day-to-day users of ER that want to hone their skills and knowledge of the system to be more efficient and get the most out of the system. Here’s the link to see the full agenda and to register.
Regular price for this academy is $399.
The second one, May 11-12, is ER PRO, is geared towards local administrators, agency data ninjas, power users and those responsible for setting up and managing system modules. Click here for all the details about the ER PRO OTA.
Regular price $399 , now $349/person per academy, when you sign up for our early bird pricing before April 13th. Use Code: EARLYBIRD
PLUS: Each agency that registers also gets a 60-minute one-on-one session with one of our trainers after the event to deep dive into any system topic (a $125 value).
Other Upcoming Events
MARCH 31st: Fire Recovery USA Spotlight Demo
Need help with your department’s billing? Check out this demo, March 31st from Fire Recovery USA. We’ll will show how they can help you enter incident data into the RMS & have that data pulled automatically into the Recovery Hub Billing Platform for a seamless billing process.
A Word From Our Partners:
First Arriving Digital Dashboards is your essential communication tool to keep your personnel, staff and teams informed like never before. By displaying real-time data and critical communication, First Arriving Digital Dashboards drive situational awareness and information distribution.
Key features of our integration with ER includes:
- Incomplete Reports, Daily Logs
- Certification Tracking
- Hydrants Out of Service
- Equipment and Apparatus Maintenance
- Calendar Events
- Turnout Times/ Call Chart
- And, so much more!!!
Watch our recent webcast to learn more!
First Arriving also offers best-in-class website development and hosting, marketing services, video production, and strategic recruitment solutions.
As always, thank you for reading this edition of UpdatER. Sign up for the email updates at the bottom of this page. Until next time, thanks for all you do, keep safe and remember, data drives today’s fire service, be in the driver’s seat with ER.
Enterprise Training Manager/Subject Matter Expert