Emergency Reporting (ER) was recently featured in an article on The Big Red Guide. Our Business Development Analyst, Tom Louis, was able to provide some great insight as to why data plays such a critical role in the fire service. In addition to the need for a records management system (RMS) to comply with NFIRS and NEMSIS requirements, agencies are using data to, effectively distribute department resources, improve department efficiency and increase safety for first responders and the community. Keep reading for a preview of what Tom had to say regarding how the fire service benefits by using an RMS like ER.
“In the fire service, decisions cannot be made on emotion alone, and people are grateful for [data management systems] we provide,” Tom Louis adds. “Taxpayers require a level of transparency in order to hold those managing the services of a community accountable, to justify and verify the essential reason for their existence.”
“Beyond compliance, probably the biggest benefit of better data collection is the ability to extract data out of the system to make intelligent, actional decisions,” says Louis. “If you make data easy to use, then decision-makers can extract data that is trustworthy and easily understood.”
“It allows you to take an introspective look into the performance of your department, using data that measures what you do day-to-day, incident-to-incident,” he adds. “Measure it and you can tell your story of what you’re contributing to your community.”
To view the full article by Larry Anderson click here.