ER Customer Support Member Highlights Top Resource for System Questions

Hi, I’m Katie and I’m part of Emergency Reporting’s Customer Support team. You may have spoken to…
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Case Study: ER Helps Dramatically Lower Arkansas FD ISO Rating

Did you know that switching to Emergency Reporting (ER) can help improve your Fire Department’s ISO rating?…
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Improving Your ISO Score with Records Management Software

Anyone who’s had a successful visit from the Insurance Services Office (ISO) will agree that being well-prepared…
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To the First Responders Who Helped Contain the California Wildland Fires

Thank you. In the midst of this busy holiday season, all of us at Emergency Reporting (ER)…
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Customer Spotlight: PA Volunteer and Career Fire Agency Lower Merion Fire Department

At Emergency Reporting, we’re proud to provide our services to the 4,400+ volunteer and mostly volunteer departments…
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7 Tips for Successful Grant Writing

    Grants are a great way for your department to acquire additional funding for equipment and…
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Permissions Granted – Welcome to ER’s New Security Roles and Permissions Settings

All of us at Emergency Reporting are excited to announce the full release of our new Roles…
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(Truck) Check it Out! Introducing A New Look for ER Truck Checks.

At Emergency Reporting, we do our best to keep you informed about changes, both large and small,…
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Hidden Gems: ER Reports That Rock

The ER system has some extremely powerful (but maybe not as well known) reports that can help…
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Data Drives the Fire Service, but Humans are in the Driver’s Seat

Download Emergency Reporting’s New White Paper: “Data Drives the Fire Service, but Humans are in the Driver’s Seat”
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Giveaway: Send Us Your Fire Department Pics & Enter to Win Gift Cards to Cabela’s, Bass Pro Shops, or Amazon

We’re excited to launch our latest giveaway – and if you belong to a Fire/EMS agency and…
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ER Employees Help Build Bridge on Galbraith Mountain

Several Emergency Reporting (ER) employees recently had the opportunity to participate in a volunteer “dig day,” teaming…
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ER Partner Spotted Dog Technologies Announces Technology Grants for Volunteer Fire Departments

One of Emergency Reporting’s partners, Spotted Dog Technologies, announced today that it has teamed up with The Leary…
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New and Improved Look. Same User-Friendly Software.

The Emergency Reporting (ER) Fire and EMS Records Management and Reporting solution currently supports over 379,000 first…
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Five Winners Chosen for Firefighter.com & Emergency Reporting Giveaway

Emergency Reporting Teams up with Firefighter.com to Present Another Awesome Firefighter Themed Giveaway!
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