We understand that change is difficult and often goes unexplained, so this blog was written to give our users some more details about why they should update their browser, how to update your browser, and why it benefits you in the long run.
There are a variety of web browsers that are available to computer and phone users, and people often have a strong preference for a specific browser: browsers like Chrome, Firefox, Safari, and Edge. Regardless of your preference, browsers are very often the target of attacks by hackers and criminals, so it is critical that your browser is up to date with all the latest fixes and security improvements.
Most browsers will automatically update to the newest version to save you time from worrying about support issues that come up during your user experience. You may need to enable a setting for automatic updates or allow an update to proceed if your system requests it. If you need to find an update for your browser, you can find it on the web site for the company that produces the browser. Our system requirements document will give you a link to those sites.
This is one of the core values that drive everything we do at Emergency Reporting. Our definition of responsible stewardship is managing our systems and data with utmost care so that our systems can be trusted by our customers, and the larger communities that our customers serve.
Emergency Reporting is committed to supporting the latest versions of multiple browsers across many types of devices, from desktop to mobile phones. We strive to empower first responders to have the best experience available using their preferred device and browser. That’s why we go to great lengths to ensure that our platform works optimally on the most recent operating systems and browsers.
We recognize that it is important for the system to operate well on multiple browsers but supporting older versions of browsers and operating systems represents a security risk for you and any systems you access. Common techniques used by bad actors include capturing your username and password when you access critical systems. Gaining access by attacking your browser jeopardizes your organization, and your community.
At Emergency Reporting, the developers track updates of different components that the platform is built on. As new versions are released, they stay informed about the new features that are available as well as security fixes and enhancements that are incorporated into them. Staying current with the latest browser and operating system updates helps ensure a layer of protection for the user, and for the community data that is stored within the Emergency Reporting systems.
While we recognize that upgrading your browser is an inconvenience, the way for you to have the best Emergency Reporting experience is to stay up to date on the browser you use.