EMS Software Reporting Package with NEMSIS

Administration

Create, control and maintain the master data and settings that integrate our system into your daily operations.

• Customize the system to define Daily Log functionality, Apparatus, Divisions, Stations, Shift/Rank structures and more.
• Modify user access to the system
• Configure mutual aid calls with neighboring agencies
• Generate NFIRS, NEMSIS, billing and other data exports and submit them to the appropriate agencies.

Daybook

Daybook offers many benefits, including the ability for individuals with system access to receive daily notifications to match their preferences and unique job responsibilities. These notifications contain links directly to the appropriate records or modules, and may include:

• Messages from HQ and other agency personnel, like critical safety alerts and equipment-out-of-service notices
• Specific Incident and Patient care reports that require the individual’s attention
• NFIRS and/or NEMSIS export status
• Scheduled and overdue Occupancy Inspections, with optional filters
• Overdue and Scheduled Training, with optional filters

Personnel may also manually enter, track and report on other activities, like physical fitness sessions, garage maintenance, department holiday parties and more!

Incidents (NEMSIS)

We pre-load your account with dropdown lists of all necessary NFIRS and NEMSIS Gold codes and descriptions, so you can select and auto-fill fields from them throughout the system.

• Our system walks report submitters through each step of the reporting process
• A status bar at the top of your screen tracks your progress to completion
• The system verifies which sections are in compliance with NFIRS and NEMSIS requirements and which ones need additional information.
• If an incident report needs more information, an Authorize page will provide links to the specific page and section that requires attention, with suggestions for completing it.

Our goal is to help you create every run report with 100% NFIRS and NEMSIS compliance, and in most cases, to automatically submit those records to your local, state and federal data collection agencies.

Message Center

Unlike standard email systems, the Message Center is a spam-free internal environment where personnel can send messages to individuals or broadcast critical notices to all users. These messages will then appear on everyone’s Daybook page when they log in.

Maintenance

In Emergency Reporting’s Maintenance module, you can track status, location and service life of all your agency’s Apparatus, defib machines, even calculators and pagers. You can easily assign Equipment to individual Personnel, an Apparatus, a Station or some combination of the three.  You also have the ability to generate maintenance requests for any of your Apparatus or Equipment, track their histories and plan for their replacement.

Reports

With Emergency Reporting, your agency can quickly and easily run real-time reports. We simplify station management with pre-loaded reports for organization and control of information. Can’t find a report? Customize your own by submitting a report request to our development team!

Some of the more popular reports include:

• Average Response Time for Agency for Year Range
• Breakdown of Major Incident Types
• Daily Log Items for Station
• Hours Spent per Activity Code for Agency
• Hours Worked for Personnel
• Incidents for Personnel
• Training Hours for Personnel

Library

This section allows the agency to store files for Personnel to view, such as PDF or video files. Some of the most common categories that our customers use include “Training Files,” “Incident Scene Photos,” and “State forms.”  The agency can retrieve these files from anywhere online and even share them with other agencies via email.

Shifts

The Shifts section feeds and simplifies the Daily Roster, which in turn feeds and simplifies Incident reports.  And with our web-based solution, all personnel with access to the system can access their shift schedule from anywhere, 24/7.

Calendar

The Calendar module displays a thumbnail view of department activities. You can configure the Calendar to display icons for different types of events, such as:

• Shifts
• Training Classes
• Events
• Inspections
• Miscellaneous items

Click on any of these icons to go straight to the actual item elsewhere in the system.

While the Daybook displays similar information for a specific date, usually the current date, the Calendar can show you information over a range of dates.

Events

The Events module can track your agency’s contributions to the community outside of pure emergency services. Such Events might include:

• “Safety-Standby” at large public gatherings like fireworks displays
• Special events at shopping malls or schools, anything where it could be important to have a Fire or EMS presence
• Honor Guard ceremonies
• Community CPR or First-Aid Classes
• Public relations events at a state or county fair

You can assign Personnel to participate in or conduct these events and document their time and other committed agency resources.

Inventory

The Inventory module tracks consumable, non-Equipment items such as latex gloves, batteries, and syringes that are usually used over the course of a year. You can configure your Inventory module to track item usage and send re-order notices via email to responsible personnel.

Daily Roster

The Daily Roster module helps you assign and track Personnel and Apparatus at multiple stations. You can customize the Rosters to meet your local needs, whether you are a Career, Volunteer or Combination agency.

Payroll

Use the Payroll module to designate Pay Grades and assign, collect and report on Hours and/or Points for Incidents, Training, Events, and special items entered on Timesheets. Payroll reports can be submitted to accounting and used as a ‘timesheet’ when generating payroll checks.