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About Emergency Reporting
TopSolution Overview Chart
Solution Overview Chart

 

 

TopWhy Emergency Reporting?

Emergency Reporting pioneered the development of a centralized web-based NFIRS, NEMSIS and risk assessment reporting and records management system. The solution supports fire rescue, EMS agencies, Navy, Marines, Army, nuclear power facilities, airports, ambulance services, hospitals, oil refineries, and multi-agency districts internationally.

Integrating the national fire and EMS dataset standards has proven helpful for first responders for many reasons, not the least of which is a centralized system saves time and money. A centralized system maintains data so duplicate reports and other functions do not need to be duplicated; first responders should not have to use multiple software programs to capture data and report.

Emergency Reporting is dedicated to developing useful and practical web applications designed to improve communications, data management, safety and overall knowledge for first responders.

As we add new features to the system, clients everywhere benefit immediately, without the need for downloading software, installing patches, or special training common with traditional software.

Your department or agency will benefit from Emergency Reporting for the following reasons:

1. Collect, review and manage data from anywhere via a standard web browser and the Internet. Authorized users can run reports, view incidents, and manage resources in real-time from remote locations or at the station 24/7.

2. Centralized database for NFIRS, NEMSIS, VISION and 17 support modules for daily operations and risk assessment.

3. Simple "point and click" data entry and data management interface makes the system easy to use.

4. Low monthly rate is based on the package ordered and the size of the department.

5. Unlimited authorized users may access all or selected parts of the system.

6. No software installation – "zero footprint."

7. Over 900 reports on-demand; free custom reports available by request.

8. "One-click" data exports in Access provide offline data backup and custom report writing options.

9. System software upgrades provide continual improvements at no additional cost or effort to the department or agency.

10. Fast activation process allows your department to be online reporting in a few days.

11. Scalable - The system supports a wide range of departments from small volunteer to metro; The free demo account will provide access to the best package for your department and requires no software installation.

12. Wireless Access - Web-based delivery provides wireless access from hardware operating an Internet Explorer web-browser and internet connection.

13. Reduces department hardware, software and support costs - The system reduces and even eliminates the costs normally paid by a department to manage hardware, software and networks necessary to run traditional "install" fire or EMS software. Department resources are better utilized!

14. Secure Data Center - The data center is built to exceed the most stringent requirements necessary to guarantee Internet and network operations. The data center is designed as a first-class, service-oriented facility with the in-house expertise to provide a refreshingly different approach to co-location.

15. Secure Data Transfer - The system utilizes 128-byte encryption with SSL, the same software used for encrypting sensitive VISA / MC cardholder data for ecommerce transactions.

16. HIPAA Compliant - Emergency Reporting meets HIPAA requirements regarding the use and storage of data concerning the records management system.

17. Software Escrow Account - Emergency Reporting can establish your department or agency as a beneficiary to our records management system source code, in the unlikely event the company fails to provide service.

TopData Center

The Bellingham facility is a Class A data center with robust Tier 1 connectivity into the Canadian and U.S. networks. The data center provides a full range of services, professional staffing, top-notch security and survivability, and integration with a commercial network.

Feature

Description

Multi-Level Security

·     Located outside a major metropolitan area in a 48,000 square-foot office center with advanced building security

·     Video surveillance throughout the building, with backup

·     Computer-controlled access keys for all building entries, logged and retrievable, and instantly programmable for enabling and disabling access

·     Biometric scanning required for access to data center

·     Multi-stage controlled access to data center, video-equipped and with intrusion and tampering alarms

·     Fully enclosed cabinets with locked front and back doors

·     Strict personnel access policies

·     Photo ID required for all customer personnel

·     All outside service personnel (non-keyholders) are constantly escorted

Data Center Access

24 x 7 x 365 access for authorized users

Fire Suppression

·     FM200 dry chemical fire detection and suppression system

·     FM200 sensors installed throughout data center floor and ceiling

·     Pre-action dry pipe zone-only sprinkler system

Redundant Power & Backup

·    Liebert 3-phase 300 KVA UPS system provides conditioned power

·    Automatic transfer switch

·    Data center-owned 750 KW backup diesel generator, regularly maintained and load-tested

·    Guaranteed fuel supply agreement

Environmentals

·    Redundant 25-ton Liebert environmental cooling systems

·    Humidity and zone temperature control

·    Air conditioners are set to maintain a temperature range between 62° and 68°F and humidity at 48%-52% RH

·    Static-dissipative raised floor and sub-floor

Secure Cabinets

·    84" x 24" x 36" cabinet standard; other sizes available

·    Locking quarter cabinets coming soon

·    Seismic bracing to floor and ceiling

·    Lockable front and back vented doors with solid sides

·    Wire management cableway available

·    One 110V 20A circuit and power strip standard to each cabinet

·    SNMP-managed IP-addressable power strips available

·    Dual top-mounted fans

·    Customized cage space and shared cabinets available

Survivability

·    Built to Seismic Zone 3 standards

·    Located away from Seattle and Vancouver fault zones

·    Independent of major metropolitan target areas for man-made disasters

Multi-homed Tier 1 Carriers

·    Fully-meshed regional IP network with U.S. connectivity to UUNET, Sprint, and AT&T, and Canadian connectivity to Big Pipe and Allstream; other carriers also available

·    Tier 1 providers ensure maximum reliability and minimum latency

·    Diverse fiber from our facilities to connections with Tier 1 providers

Network

·    Redundant cross-configured Cisco router network utilizing BGP

·    Cisco switches cross-connected to routers, using HSRP for dual client connection

·    Network monitoring 24x7

·    Network managed through multiple interconnected data center network operating centers

·    Redundant fiber access points into the facility

High Capacity Bandwidth Connections for Customers

·    Two Cat5e 100-base-T connections from customer equipment to our multi-homed router network

·    Flexible bandwidth options available, leased by the Mb/s or GB

·    Scalable, "burstable," and usage-based capacity options with monitoring

·    All levels of fiber and copper connectivity within the data center cross-connect zone

 

TopBackground

Emergency Reporting (Reporting System, Inc.) is a privately held Washington State corporation established January 2003 as a result of a partnership between a GIS company, a web development company and a good idea.

Adrian Mintz (Owner of Summit GIS, a GIS consulting company) was faced with the demand for gathering EMS data within a multi-agency district. Instead of paying exuberant fees for services that would fall short, Adrian came up with the idea of creating a web-based solution to capture the data and provide the GIS reporting capability necessary. The idea sparked a meeting between his company and Dave Adams (Owner of Webefx, a web development company) to develop a web-based system that could be used for data collection and analysis. The web-based system would be easy-to-use and cost-effective.

Summit GIS handled the software architecture design; Webefx handled all programming and design. As a result of the partnership, the multi-district EMS agency received their software on-time and within budget.

It became evident a easy to use, web-based reporting system with a simple "point and click" interface is of interest to first responder departments and agencies. 

In January 2003, Emergency Reporting was incorporated for the purpose of producing useful, easy to use web-based software and to provide the best customer service possible. At first, Emergency Reporting featured just NFIRS (National Fire Incident Reporting System), with limited EMS reporting capability. The system quickly expanded as clients demanded more capabilities.  Customer feedback continues to play an important role in the ongoing development of Emergency Reporting services.

In September 2003, Emergency Reporting made a major advancement with the system, which involved the integration of the NHTSA 2.0 (NEMSIS) dataset with the NFIRS data set. Emergency Reporting was the first in the country to offer web-based NFIRS and NEMSIS datasets fully integrated with modules for daily operations. The integration of the two national data set standards is a very important, because 70% of all fire department incidents are EMS related. This benefit remains a major differentiator between Emergency Reporting and traditional fire software companies. We delivered the NEMSIS reporting service to customers for no additional cost or effort on their part.

In August 2005, Emergency Reporting working with the CFAI, released VISION software. VISION risk assessment and accreditation software was developed to replace Rhave software.

In April 2006, Emergency Reporting became an approved vendor on the GSA Schedule under contract number GS-35F-0345S (Reporting Systems, Inc.). The GSA Schedule allows government entities to purchase Emergency Reporting services direct with no competitive bid.

In August 2006 Emergency Reporting was awarded NEMSIS Silver Certification.  Our customers will receive all NEMSIS updates at no cost or effort. Contact Emergency Reporting to learn more about the NEMSIS data set standard and what it means to a department or agency collecting EMS data.

In January 2008, Emergency Reporting celebrated five years of business.  What started as a good idea has grown into a reporting and records management solution for the Navy, Army, Marines, NASA, airports, a nuclear power facility, ambulance services, hospitals, oil refineries and other first responders. 

We welcome your comments as we continue to innovate fire, EMS and risk assessment reporting and records management.

TopGSA Schedule

Contract # GS-35F-0345S

Reporting Systems, Inc., doing business as Emergency Reporting, was awarded a five-year term Federal Supply Service Information Technology Schedule 70 contract by the General Services Administration (GSA). The contract expires April 4, 2011.

Government customers, under the GSA contract, are provided with direct access to Emergency Reporting information technology solutions, services, and products. Using the Emergency Reporting price schedule, government procurement officers can quickly procure Emergency Reporting products at pre-determined discount prices.

Government customers may utilize Emergency Reporting services under the following Special Item Numbers:

Special Item Number 132.33: Perpetual Software License
Special Item Number 132.34: Software Maintenance
Special Item Number 132.51: Description of IT Services

GSA Point of Contact: Dave Adams
gsa@emergencyreporting.com
Toll-free U.S: (866) 773-7678
International: (360) 647-6003
Fax: (360) 676-7128

TopFire Rescue GPO / National Purchasing Partners

Vendor Contract Number: N000093
National Purchasing Partners
1100 Olive Way, Suite 900
Seattle, WA 98101

The fundamental purpose of a Group Purchasing Organization (GPO) is to allow its members to join together to leverage purchasing strength in order to acquire goods and services at lower prices.  FireRescue-GPO is not a reseller, but rather a contract negotiator. GPO members are entitled to purchase through Vendor Agreements at the price and other terms so specified.  FireRescue-GPO offers GPO members networking, benchmarking, consulting, and educational programs that eliminate administrative duplication, and increase operating efficiency. For more information, visit www.firerescue-gpo.com

TopNEMSIS Sliver Certified

The National EMS Information System's Technical Assistance Center has certified Emergency Reporting as NEMSIS Silver Compliant. This means the Emergency Reporting system meets the data gathering, reporting and security requirements established by the National Emergency Medical Services Information System (NEMSIS).

NEMSIS is the national repository that will be used to store EMS data from participating states (48 states and several U.S. territories have agreed to endorse and/or comply with the NEMSIS standard). "The NEMSIS project was developed to help states collect more standardized elements and eventually submit the data to a national EMS database," according to the NEMSIS Technical Assistance Center. NEMSIS also says the NEMSIS database will be useful in:

  • Developing Nationwide EMS Training Curricula
  • Evaluating Patient and EMS System Outcomes
  • Facilitating Research Efforts
  • Determining National Fee Schedules and Reimbursement Rates
  • Addressing Resources for Disaster and Domestic Preparedness
  • Providing Valuable Information on Other Issues or Areas of Need Related to EMS Care

The Emergency Reporting NEMSIS Silver Compliant system is a web-based system that safely collects, maintains, generate reports and exports to third party software solutions within one easy to use system. Customers may also choose to have the system fully integrated with our NFIRS reporting software and 17 modules for daily operations. Emergency Reporting is the only web-based system providing this service. To learn more about NEMSIS visit nemsis.org

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