Sedro Woolley Fire Department - case study using fire/EMS system
North Kitsap Fire Rescue - case study with multi-agencies using fire/EMS system

"Thanks! By the way we are very pleased with the Emergency Reporting.com software program."

Bill Guindon, Fire Chief
City of Burns Fire Department
Burns, OR

"Thank you so much! Its so great having a company that is so prompt!"

William Arnold, Fire Chief
Holly Ridge VFRD
Holly Ridge, NC

"We know we made the right choice with Emergency Reporting. The program is easy to use and the updates just keep coming; some of the best is that any of our members can work on the system from any computer with internet access not just from the station. Your people also have been very helpful with questions when we have them and some of the changes we wanted to see are in new updates. Keep up the good work and thank you!!!"

Randy Clark, Fire Chief
Underhill-Jericho Fire Dept.
Underhill, VT

"Thanks for all you guys do to constantly improve the system. It's refreshing to have a reporting software company that actually listens and responds to the needs of its customers!"

Lieutenant Todd Vess, Public Information Officer
Windsor-Severance Fire Protection District
Windsor, CO

"We contacted Emergency reporting to explore their internet based reporting system. After just a few weeks of trial reporting and working with representatives from MBI and Emergency Reporting, we were convinced our department was entering into an agreement with two highly trained and professional corporations focused on customer service. The continued support from MBI and Emergency Reporting made this critical change in our operations a pleasurable experience for our department."

Donald G. Bennett, Fire Chief
Fairfield Fire Department
Fairfield, OH

"One of the hardest things for small departments to get a hold on is documentation. Emergency Reporting enables small departments to produce data and records akin to our larger big city neighbors through a documentation format that is intuitive and easy to use.

With Emergency Reporting, I am allowed the flexibility to make sound management decisions and better forecast budgets and operations for the future. Thank you for making my job easier!"

Jeff Pricher, Fire Chief / Fire Marshal
Cascade Locks Fire & EMS
Cascade Locks, OR

"We found Emergency Reporting Systems; their Internet based reporting system looked as if individuals that actually had work experience in fire and EMS created it. This system is very user friendly and does not require extensive training; we were able to train on this program in one day and start using it the next day. Emergency Reporting Systems is a one stop shop, we are able to enter shift scheduling, fire and EMS runs, billing, maintenance records, building inspections and many other items we need to document without having to run multiple programs.

We now have the capability to have all stations logged in at the same time and do not have any lag time in data entry. We no longer have to duplicate entry, once a rescue assist run is entered it carries over to the EMS report. I would be hard pressed to find another system that offers a good price, ease of use, multi-tasking, speed, and instant access to help."

Allan T. Skogen, Deputy Chief
Rogers Fire Department
Rogers, AR

"It has been my experience that the most innovative records management system in the world will fail if the end user cannot easily use the program. Ease of use, simple instructions and overall simplicity is paramount for success. From a management perspective, one of the greatest challenges when using any computerized management system is the ongoing maintenance and associated costs. The Emergency Reporting System is a cost effective, comprehensive, and easy to use program to manage day-to-day operations. The people at Emergency Reporting are customer oriented, and dedicate themselves to providing a quality product. It's truly refreshing to work with a company that is responsive to customer needs, and where customer service is truly the priority."

Pete Fiori, Captain / Training Officer
Benicia Fire Department
Benicia, CA

"The Emergency Reporting system made a huge difference in our departments reporting. Fire and EMS reports are so easy to do now. The data that I get back is great, and our overall time spent on paper work is greatly reduced."

Dean Klinger, Fire Chief
Sedro Woolley Fire Department
Sedro Woolley, WA

"The Emergency Reporting System has enabled me to accomplish multiple tasks with one function, i.e. one entry of a run allows me to get my billing done, my state reporting done, track my run totals, and track runs each member makes. Our department utilizes the system on a daily basis. I highly recommend Emergency Reporting to departments who wish to make organization a priority next to patient care!"

Angela Hall, Paramedic
Winchester-Wayne Township Life Squad
Winchester, OH

"We have used your site for only a short period of time, yet we are thoroughly pleased with your timely response to questions about the system."

Nicholas Y. Lauria
Chief Cripple Creek Emergency Services
Cripple Creek, CO

On January 1, 2005 the six largest Fire Departments in Yakima County started using Emergency Reporting. This was a result of a two year long search by the Yakima County Fire Chiefs Association to find a records management system that met our varied needs. Emergency reporting was the hands down leader in providing an inexpensive, flexible, and efficient records management system.

Tom Kehm, Fire Chief
Chair YCFCA Technology Committee
Yakima, WA

"Skyline Hospital Ambulance began using emergencyreporting.com for our medical incident reports in April, 2004. We knew we wanted to switch from hand written reports to a computerized system. However, being a small rural based system, we did not have huge reserves sitting around to purchase a system. As the department manager, I have appreciated the willingness of the Emergency Reporting staff to accept and implement recommendations. We have witnessed the program progress and become more refined. I wish to thank Emergency Reporting for helping to move our agency into the 21st century."

David Nice, Manager
Skyline Hospital Ambulance
White Salmon, WA